Oversees all hotel or restaurant operations, managing staff, finances, and guest satisfaction.
Manages daily operations across various departments to ensure efficiency and quality service.
Supervises overall hotel functions, including guest services, housekeeping, and food and beverage operations.
Leads all aspects of restaurant operations, from staff management to ensuring high service standards.
Oversees all food and beverage operations, including restaurants, bars, room service, and banquets.
Manages kitchen operations, food quality, and menu design for restaurants, room service, and events.
Oversees front desk staff, ensuring smooth guest check-ins, check-outs, and concierge services.
Handles VIP guests, guest complaints, and ensures a seamless guest experience.
Manages housekeeping teams, ensuring rooms and public areas are clean and well-maintained.
Coordinates and manages events, ensuring smooth execution of banquets, conferences, and weddings.
Assists the Executive Chef, supervises kitchen staff, and ensures the quality and timeliness of meals.
Oversees all bar operations, manages bartenders, and ensures quality service in the beverage department.
Supervises housekeeping attendants and inspects rooms for cleanliness and readiness.
Manages waitstaff and ensures customers receive timely and quality service.
Oversees kitchen operations, ensuring food prep areas are clean and food is cooked according to standards.
Manages spa staff, schedules appointments, and ensures guest satisfaction in spa services
Oversees the engineering and maintenance teams, ensuring hotel facilities and equipment are in working order.
Provides personalized guest services such as booking tours, restaurants, and entertainment.
Wine expert responsible for recommending and serving wine to guests in restaurants or events.
Provides personalized, high-end service to VIP guests, attending to their needs 24/7.
Prepares and designs desserts and pastries for restaurants, events, and buffets.
Manages parking services, ensuring guest vehicles are handled with care.
Handles guest check-ins, check-outs, and assists with inquiries at the front desk.
Takes orders, serves food, and ensures a positive dining experience for customers.
Cleans and prepares guest rooms and public areas to meet hotel standards.
Clears tables and assists waitstaff in keeping the restaurant clean and organized.
Prepares and serves beverages at the bar, engaging guests and ensuring a lively atmosphere.
Delivers food and beverages to guest rooms, ensuring high-quality service.
Prepares food in the kitchen according to the menu and chef’s instructions.
Ensures all kitchenware is cleaned and sanitized for use.
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